Contact Customer Support: As soon as possible, reach out to our customer support team at support@brandifybay.com or Chat with us at +919964967969. Provide your order number and details of the changes you would like to make.

Wait for Confirmation: Our team will confirm if the changes can be made and provide further instructions. Note that changes may not be possible if the order has already been processed or shipped.

We recommend contacting us as quickly as possible to increase the likelihood of successfully modifying your order.

Tracking your package is easy. Follow these steps:

Check Your Confirmation Email: After your order is shipped, you will receive a confirmation email with a tracking number and a link to the courier’s website.

Visit Our Website: Go to our website and navigate to the "Track Your Order" section. Enter your order number and email address to view your tracking details.

Courier's Website: You can also visit the courier’s website directly and enter your tracking number to get real-time updates on your package’s status.

Contact Customer Support: If you have any issues with tracking your package, please contact our customer support team at support@brandifybay.com or +919964967969 [WhatsApp only]for assistance.

We strive to keep you informed about your order every step of the way.

If you have placed an order and have not received a confirmation email within a few minutes, please follow these steps:

1.Check Your Spam/Junk Folder: Sometimes confirmation emails can end up in your spam or junk folder. Make sure to check there first.

Verify Your Email Address: Ensure that the email address you provided during checkout is correct.

Wait a Few Minutes: Occasionally, there might be a slight delay in processing your order and sending the confirmation email.

Contact Customer Support: If you still haven't received your confirmation email after checking the above, please contact our customer support team at support@brandifybay.com or chat us at +919964967969. Provide your order details, and we will assist you promptly.

We apologize for any inconvenience and appreciate your patience.

There are a few reasons why your order might have been cancelled

Payment Issues: If there was a problem processing your payment, such as incorrect payment information or insufficient funds, your order may be cancelled.

Stock Availability: Occasionally, an item in your order may become out of stock after your purchase, leading to cancellation.

Shipping Address Problems: Orders with incomplete or incorrect shipping addresses may be cancelled.

Fraud Prevention: For your protection, our system may cancel orders flagged as potentially fraudulent.

If your order was cancelled, you should have received an email with specific details. If you did not receive this email or need further clarification, please contact our customer support team at support@brandifybay.com or +919964967969[Whatsapp Only].

We apologize for any inconvenience and are here to help resolve the issue.